Cancel Clear Membership [Updated Guide]
Are you tired of enduring lengthy queues at airports and seeking a smoother travel experience? A Clear Membership might be just the solution you’ve been searching for. However, if you’re considering taking a break from flying or wish to cancel Clear membership for other reasons, we’ve got you covered with an easy-to-follow guide.
Air travel can be an enjoyable experience, but long lines for security checks and document verification can be a major hassle. The secure identity company Clear simplifies this process for its members by leveraging advanced biometric systems at participating airports. The program offers quick and seamless document verification, ensuring a more pleasant journey. With 12 million members as of April 2022, Clear has become a popular choice for many travel lovers.
As a member, you can enjoy expedited document verification and a hassle-free journey. Despite its advantages, you may decide that Clear Membership no longer serves your needs. If that’s the case, you’ve come to the right place. We’ll help you cancel Clear fast and easily by guiding you through the process step by step.
Let’s get started with a fundamental question.
Why Should You Cancel Clear Membership?
What is Clear, and why did you subscribe to it in the first place?
Clear, a convenient identity validation service, has become a go-to solution for frequent travelers who spend countless hours in airports or stadiums each year. This touchless verification system offers a streamlined security experience by using your fingerprint or iris scan to complete document verification in mere minutes. Clear is currently available in more than 50 airports nationwide and many stadiums.
Enrolling in Clear is a breeze, and the service even allows you to reserve security check slots by entering your flight details. However, it’s essential to confirm if your frequented venues are part of Clear’s network. The company offers a two-month trial, allowing you to evaluate its benefits before committing to the annual membership fee of $189.
Let’s summarize the membership costs and terms offered by Clear in the table below.
| Membership Type | Price | Additional Information |
|---|---|---|
| Standard Membership | $189 per year (billed yearly, equal to $15.75 per month) | Access at airports and stadiums; children under 18 free |
| Family Add-On | $60 per year per person | Add up to 3 adult family members (total savings of more than $380) |
| College Student | $60 per year | Discounted price for enrolled college students |
| Military & Veterans | $99 per year | Discounted price for active military personnel and veterans |
Why cancel Clear, then?
Despite its benefits, however, Clear may not be ideal for everyone. The program is not available at all airports, and some members might feel that the time saved doesn’t justify the cost. Additionally, potential privacy concerns related to biometric data storage could prompt you to cancel your membership.
How to Cancel Clear Membership on Desktop
Step 1: Visit the Clear Website and Log In to Your Account
Access the Clear website and sign in using your account credentials.
Step 2: Locate the Settings Icon and Click on It
Find the gear or settings icon and click on it to open the settings menu.
Step 3: Access the “Membership Details” Tab
Navigate to the “Membership Details” tab within the settings menu. Here, you will find information about your current membership, including its status and expiration date.
Step 4: Select the “Cancel Membership” Option
Choose the “Cancel Membership” option. This will initiate the cancellation process. Remember that once you cancel, your membership benefits will no longer be available.
Step 5: Confirm Your Decision to Cancel
A confirmation prompt will appear, asking you to verify your decision to cancel your Clear membership.
How to Cancel Clear Membership via Email
Before sending the email, ensure you have your details ready, such as your full name and the email address associated with your Clear account. The customer service team may require this information to verify and process your cancellation request.
Compose an email to memberservices@clearme.com.
Clearly state that you would like to cancel your Clear membership.
Send the email and wait for a response from the customer service team.
Note that it may take a day or two for the cancellation to be processed through email support.
How to Cancel Clear Membership with a Phone Call
Again, before making the call, prepare your account details, such as your full name and the email address associated with your Clear account.
Dial Clear customer support at 1-855-253-2763.
Request to speak with a company representative.
Once connected, inform the representative that you’d like to cancel your Clear membership.
The representative is authorized to process your cancellation request immediately.
Once you’ve completed the steps above, you will receive a confirmation email stating that your Clear membership has been canceled.
Frequently Asked Questions
How to Cancel Clear Free Trial?
Log in to your Clear account, navigate to the “Membership Details” section, and click on the “Cancel” button next to your subscription.
Be sure to cancel your free trial before it ends to avoid being charged for full membership. If you encounter any issues or need assistance, contact Clear’s customer service team via email at memberservices@clearme.com or by phone at 1-855-CLEARME (253-2763).
Am I Eligible for a Clear Refund?
Yes, If you cancel your Clear membership, you will receive a refund on a pro-rata basis. This refund will be calculated based on the remaining time left in your current membership term. Note that a $30 cancellation fee will be applied.
Are There Any Exceptions to the Clear Cancellation Fee?
Yes, there is an exception to the $30 cancellation fee. If a Family Plan member cancels their membership due to a Change in Family Status, they will not be subject to the $30 cancellation fee.
How Will My Clear Refund Be Processed?
Your refund will be processed using the same payment method that you initially used for your Clear membership. The pro-rata refund will be calculated based on the remaining time in your current term, minus the $30 cancellation fee, unless the cancellation is due to a Change in Family Status.
How Long Will It Take to Receive My Clear Refund?
Refund processing times may vary depending on your bank or credit card provider. Typically, refunds may take a few business days to be processed and appear in your account.
