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Step-by-Step Guide to Cancel HP Instant Ink Service

By Kyle Kapper

Updated Sep 30, 2023

Cancel HP Instant Ink

    Are you wondering how to cancel HP Instant Ink fast and easily? As a service embraced by over 11 million users, HP Instant Ink offers a worry-free solution, delivering timely ink refills straight to your doorstep. The service offers various plans to suit your printing needs and budget, allowing you to save time, money, and effort.

    Despite the convenience provided by HP Instant Ink, you may have reasons to discontinue the service. However, if you’re considering cancellation, you might feel insecure about the fate of your remaining cartridges. Good news! There are practical ways to utilize your leftover cartridges post-cancellation.

    In this guide, we will discuss the plans and the costs associated with HP Instant Ink. We will provide valuable tips to optimize your spending and walk you through the cancellation process. Our step-by-step instructions are easy to understand and follow, ensuring a smooth experience for both beginners and experienced users alike.

    Let’s get started with a basic question.

    Why Cancel HP Instant Ink: Is the Subscription Worth the Cost?

    HP Instant Ink provides a flexible subscription model that caters to diverse printing needs. It offers a range of plans based on the number of pages you print per month, not the volume of ink used. Each subscription comes with inclusive ink or toner, convenient delivery, and prepaid recycling.

    HP Instant Ink Plans

    The HP Instant Ink service offers five distinct plans, each tailored for different user requirements – from light home printing to heavy business use. Here are the details:

    Light Printing$0.99/month10 pages/month; Rollover up to 30 unused pages; $1 for each additional set of 10 pages
    Occasional Printing$3.99/month50 pages/month; Rollover up to 150 unused pages; $1 for each additional set of 10 pages
    Moderate Printing$5.99/month100 pages/month; Rollover up to 300 unused pages; $1 for each additional set of 10 pages
    Frequent Printing$11.99/month300 pages/month; Rollover up to 900 unused pages; $1 for each additional set of 10 pages
    Business Printing$24.99/month700 pages/month; Rollover up to 2,100 unused pages; $1 for each additional set of 15 pages; Includes a spare set of cartridges

    You might find that your printing needs have changed, or perhaps you’re not utilizing your subscription to its full potential. Whatever your reason, it’s crucial to understand that you have the option to end your subscription at any time.

    Important Considerations Before the HP Instant Ink Cancellation

    Before you take the step to cancel your HP Instant Ink subscription, here are some key points to bear in mind:

    • Life of HP Instant Ink Cartridges: These cartridges are timed to your billing period. Once that period ends, they will stop working. 

    • Returning HP Cartridges: HP requires you to return the Instant Ink cartridges. If you’re missing the prepaid envelope HP provides for this, you can easily order one from the Recycle HP Instant Ink Cartridges section on their site. 

    • The Billing Cycle: HP doesn’t offer a refund for the unused part of your billing cycle. So, your service will run until your current billing cycle ends, even if you’ve canceled before that date.

    • Additional Printing Costs: If you’ve done extra printing that’s not covered in your plan, you will be charged extra, and the added costs will be taken from your credit card. Based on the date of your unsubscription, these additional charges might show up on your next month’s statement.

    • Pause in Service: HP Instant Ink doesn’t allow for a temporary pause or hold on the service. If you will be absent for a while and want to avoid being billed for this period, your only option is to cancel and re-enroll when you’re back. 

    How to Cancel HP Instant Ink

    Now that you have a clear understanding of the pre-cancellation essentials let’s delve into the process of canceling your HP Instant Ink service.

    Step 1: Log Into Your HP Instant Ink Account

    Navigate to the HP Instant Ink sign-in page and log in using your credentials. This will take you to the HP Instant Ink account page.

    Step 2: Select the Printer

    If you have subscribed for multiple printers, a drop-down menu will appear in the “Status” area of your account page. You have to use it to identify the printer for which you wish to cancel the service. You can verify the printer by checking the printer’s “HP ePrint” address or the “Print History.

    Step 3: Access Account Settings

    Once you’ve chosen the particular printer, click on “My Account” and proceed to “Account Settings.”

    Step 4: Cancel HP Instant Ink

    In the account settings, locate and click the “Cancel my HP Instant Ink Subscription” option. This will initiate the cancellation process.

    Step 5: Await Confirmation

    Post-cancellation, you will get an email confirming the cancellation. The unsubscription will be officially completed when your current billing cycle ends after the last charge has been successfully processed.

    Frequently Asked Questions

    How Do I Cancel My HP Instant Ink Subscription?

    • Log in to your account.

    • If you have multiple printers enrolled, select the correct printer from the drop-down menu in the “Status” area.

    • Click on “My Account,” then proceed to “Account Settings.”

    • Click on “Cancel my HP Instant Ink Subscription.”

    The successful unsubscription will be confirmed in an email you will receive. The cancellation will be finalized at the end of the current billing period.

    Will I Receive a Refund for the Unused Portion of My Billing Cycle After Canceling?

    No, HP does not offer a prorated refund for the unused portion of your billing period. Your service continues until the end of your current billing cycle, and you won’t receive a refund for the remaining days after you’ve canceled.

    What Happens If I Print More Than My Plan Allows?

    If your printing exceeds the allowance of your plan, additional printing charges will be billed to your credit card. These charges may appear in your subsequent month’s statement, depending on your service cancellation date.

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