Are you considering canceling your AppleCare+ plan or AppleCare Protection Plan? This comprehensive guide will walk you through the process of unsubscribing and requesting a refund for the AppleCare plan. So, if you want to learn how to cancel AppleCare, simply keep reading.
Not sure if you have an AppleCare plan? You can quickly check by visiting checkcoverage.apple.com and entering your device’s serial number. Apple devices typically come with a one-year limited warranty and 90 days of technical telephone support, but by purchasing AppleCare+, you can extend this coverage.
There are two payment options for AppleCare: Monthly Plans, a subscription-based model where you continue paying monthly charges, and Single-Pay Plans, where you purchase extended coverage upfront for two years.
However, circumstances may change, and you might need to cancel your plan for various reasons. Our goal is to ensure you have all the information you need to make an informed decision about your AppleCare coverage. It’s essential to note that once you cancel, you cannot buy another AppleCare plan for the same device.
If you’re contemplating canceling your AppleCare plan due to financial or other factors, this article will provide step-by-step guidance on contacting Apple Support, canceling your plan, and obtaining a refund if you’re eligible.
First things first.
Why Cancel AppleCare Plus: The Cost of Coverage
AppleCare+ is a comprehensive insurance plan designed to provide iPhone users with additional protection for their devices. There are two primary coverage options: AppleCare+ and AppleCare+ with Theft and Loss.
- 24/7 priority access to Apple experts via chat or phone
- Hardware coverage, including unlimited incidents of accidental damage protection and battery service if it retains less than 80% of its original capacity
- Software support for iOS, iCloud, and Apple-branded apps
- Multiple service options such as same-day service, onsite service, express replacement service, mail-in repair, and carry-in repair
Let’s summarize the subscription fee for AppleCare+ in the following table.
|iPhone Model||Monthly||2 Years|
|iPhone 14 Pro, iPhone 14 Pro Max||$9.99||$199|
|iPhone 14 Plus||$8.99||$179|
|iPhone 14, iPhone 13, iPhone 13 mini, iPhone 12|
|iPhone SE (3rd generation)||$3.99||$79|
AppleCare+ with Theft and Loss Plan
- Includes everything in the AppleCare+ plan
- Up to two incidents of theft or loss are covered every 12 months
The table below summarizes the subscription fee for AppleCare+ with Theft and Loss.
|iPhone Model||Monthly||2 Years|
|iPhone 14 Pro, iPhone 14 Pro Max||$13.49||$269|
|iPhone 14 Plus||$12.49||$249|
|iPhone 14, iPhone 13, iPhone 13 mini, iPhone 12||$11.49||$219|
|iPhone SE (3rd generation)||$7.49||$149|
Whether the costs are worth, it depends on your iPhone model owned and the level of risk you are comfortable with. Chances are you may consider your AppleCare Plus unnecessary and start looking to end your subscription.
How to Cancel AppleCare If You Made the Total Payment Upfront
Canceling your AppleCare plan paid in full upfront involves direct communication with Apple Support. Here’s what you need to do:
Gather Necessary Information
Before contacting Apple, make sure you have the following items readily available:
- The number of your AppleCare agreement: You can find this by signing in to MySupport and looking up the agreement details.
- The serial number of your newly-purchased device covered by the plan: You can find it in your device settings.
- The original receipt of your purchase: This serves as proof of purchase and will be required for processing your refund.
Contact Apple Support
Reach out to Apple Support to initiate the cancellation process. Provide them with the necessary information, and they will guide you through the cancellation process.
What’s Next: Monitor Your AppleCare Refund
Apple’s refund policy for AppleCare plans depends on when you decide to cancel:
- If you decide to opt out of AppleCare Plus up to 30 days after you purchased your item, you will be fully refunded, with only the value of any actually provided services subtracted from the total amount.
- If you end your subscription more than 30 days after making the purchase, your refund will be calculated as the still valid AppleCare coverage percentage, reduced by the percentage of services you’ve already used.
Once your cancellation request has been approved, keep an eye on your refund status. The refund should be processed within a few business days, but the time it takes to appear on your bank statement can vary depending on your financial institution.
How to Cancel AppleCare Monthly Payment on Your Device
If you’re paying for AppleCare on a monthly basis, canceling the subscription can be done directly on your device.
How to Cancel AppleCare on iPhone or iPad
- Launch the Settings app on your device.
- Tap your name at the top of the screen.
- Tap “Subscriptions.”
- Find and select the AppleCare Plus plan.
- Tap “Cancel Subscription.”
Learn How to Cancel AppleCare Subscription on Mac
- Open the App Store app on your Mac.
- Click your name in the bottom-left corner. Sign in if necessary.
- Click “Account Settings.”
- Scroll down to “Subscriptions” and click “Manage.”
- Find the AppleCare Plus plan and click “Edit.”
- Click “Cancel Subscription.”
How to Cancel AppleCare Plus on Windows PC
- Open iTunes on your Windows PC.
- From the menu bar, choose “Account,” then “View My Account.”
- Scroll to the “Settings” section and click “Manage” next to “Subscriptions.”
- Locate the AppleCare Plus plan and click “Edit.”
- Click “Cancel Subscription.”
Frequently Asked Questions
How Do I Cancel AppleCare?
You will need to follow different steps depending on whether you paid in full upfront or you’re using a monthly payment plan. Check out the sections above for detailed instructions on canceling AppleCare.
Can I Cancel AppleCare at Any Time?
Yes, you can cancel your AppleCare plan at any time. However, your refund amount will depend on when you decide to cancel. If you paid the entire due sum upfront and cancel within 30 days of purchase, you’ll receive a full refund minus the value of any services provided. If you cancel after 30 days, your refund will be based on the percentage of unexpired AppleCare plan coverage minus the value of any services provided.
How Long Does It Take to Receive a Refund After Canceling AppleCare?
Refunds are typically processed within a few business days. However, the time it takes for the refund to appear on your bank statement may vary depending on your financial institution.