How To Cancel BarkBox [Quick & Easy]

BarkBox is a wildly popular subscription box that caters to a man’s best friend, packed with a hand-picked selection of toys, treats, and chews every month. While it’s a great service that gets some of the cutest and most functional goodies for your furry friend, it’s understandable that not everyone who tries it will want to keep the service going indefinitely, so it makes sense that you may want to cancel that subscription at some point.

The problem is, sometimes, the cancellation process can be more obscure than you might realize, and while it’s not exactly difficult, it can be challenging to find out how exactly to do it. That’s why we’re going to take a look at how to cancel your BarkBox subscription, but we won’t stop there; we’ll cover any and all ways that you can cancel. When we’re done, you’ll have a step-by-step guide on how to cancel BarkBox in a way that’s convenient for you.

How much is a BarkBox Subscription?

There are multiple options for a BarkBox subscription, depending on what type of dog you have, and the duration of the subscription that you choose. There are boxes for smaller dogs, as well as boxes designed for “power chewers”, which feature more robust toys and chews. Many people opt for the power chewer box simply for durability, in which case the prices are as follows:

The boxes for smaller or gentler dogs are slightly cheaper, though only by a few dollars per box when priced in the 12-month format.

Common reasons to cancel a BarkBox Subscription

Even with the value of the boxes, it’s not uncommon to want to cancel your BarkBox subscription. There are many different reasons that someone may want to get rid of their BarkBox subscription, including.

1. Financial constraints – even though the boxes are relatively affordable, life comes at you fast, and sometimes financial situations can change just as fast. 

2. Allergies or dietary restrictions – Even though your pup may be just fine with toys, treats are a significant part of a BarkBox, and if your furry friend has serious allergies or other dietary concerns that prevent them from enjoying the included treats, it may not be worth it, financially. In this case, you could cancel your BarkBox subscription.

3. Overstocked on toys and treats – Sometimes, your pawed pal has all they need and then some. Toys and treats take up space, and if you simply have enough of both for the time being, you may want to cancel your subscription.

4. Dissatisfaction with products – Even though BarkBox tries to select the best toys and treats, some dog owners might find that the products simply aren’t up to their quality standards, which is certainly a reason to cancel.

Can I cancel my BarkBox Subscription?

Yes, you can absolutely cancel your BarkBox subscription. While they will try to offer you some incentives to stick around, because they intensely want your business and ongoing membership, they will allow you to cancel with only a minimal amount of hassle. You can cancel in two easy ways, either through the cancelation interface on your account page or by contacting the Happy Team in any way that’s convenient.

How to cancel BarkBox Yourself – it’s Easier than You Think

You can cancel your BarkBox subscription by yourself, without contacting the Happy Team, which is often the ideal solution for customers who are on a month-to-month subscription and don’t need to inquire about a refund. Here’s what to do:

1. Log into your account.

Head over to the BarkBox website and click “Login” in the top right corner, and provide your credentials.

1. Access your account settings.

Once you’ve logged in, you can click your account name and select “account settings” from the dropdown menu.

1. Locate the subscription management section.

Now you’ll need to scroll down to the “subscriptions” section. In this area, you’ll see all of the pertinent information about your current and past subscriptions.

1. Initiate the cancelation process.

You should see a “cancel subscription” button next to your subscription details. Click that, and you’ve officially started the cancellation process.

1. Follow the cancelation prompts.

There will be a few prompts before your BarkBox subscription can be canceled. You’ll need to verify that you understand what canceling will do and that there won’t be any refunds for payments already made, as well as confirm that you really want to cancel. You may even be given a promo offer to keep your subscription active. 

1. Check your email

Once your subscription has been fully canceled and the website advises you the process is finished, you should see a confirmation email in the account you used to register with BarkBox. Keep this email for your records, in case you need to reference any information or numbers in it later on.

1. Monitor your account

Even though your subscription is technically canceled, mistakes do happen, so make sure you watch your account for a month or two to make sure no surprises pop up. If you do see a charge, contact the Happy Team immediately for resolution.

How to cancel your BarkBox subscription via the Happy Team

While you can cancel your subscription on your own on your account settings page, for customers who subscribed for longer terms and only received a few boxes, a refund may still be possible. This is particularly true if you contact them before your next box is shipped out, and if you contact them soon enough, you may be able to get a partial refund.

If you purchased a 6 or 12-month subscription and want to cancel it before it’s over, simply email the Happy Team at happy@barkbox.com and let them know what your needs are. While their terms and conditions state that refunds may not be possible, they are a very customer-centric organization and will often do what’s needed to make sure that even if you’re leaving, you’re leaving as happy as possible.

Wrapping Up

As you can see, not only can you cancel your BarkBox subscription, but it’s also a relatively simple and straightforward process. Remember that even once you’ve canceled, keep an eye on your bank account to catch any stray charges.