How to Cancel Billie Subscription [Top Tricks]
Billie offers multiple subscription options for members and visitors, as well as prepaid gift subscriptions. The products contained in the subscriptions and the price are subject to change at any time. Billie does not have to notify you. So, if you are suddenly looking for a change, you might ask, “How to cancel my Billie subscription”?
Billie Cancel Subscription Options: How Subscriptions Work
Recurring Billie subscriptions are set at regular intervals: monthly, every other month, or every three months. The company uses the terms “monthly,” “bi-monthly,” and “quarterly,” but don’t let that confuse you: they take place based on one, two, or three-month interviews and do not align with the fiscal quarters of the calendar year that the government or businesses use for taxes.
Deliveries start the day you make your first purchase and get auto-shipped from there. Billie continues to auto-charge your payment method on file without sending notifications or getting authorization from you moving forward.
How to Cancel Billie Subscription: Changing Your Subscription Dates/Deliveries
The credit card you have on file will be charged based on two things:
When you first signed up
How often your blades or wipes get delivered
So, you might ask, “How do I cancel my Billie subscription” but really, you want to change how often your deliveries come or when you get auto-charged.
In this case, you can log into your account page and manage the frequency of your order. There are options for:
Monthly
Bi-monthly
Quarterly
If you want to change the date that your subscription is auto-renewed, you will need to figure out how to cancel Billie subscription options first and then restart them on the date you prefer.
For example:
You signed up on February 22nd for a monthly subscription, but all your other bills come through on the first day of the month. You want Billie to also charge on the first day of the month. So, you have to figure out how to cancel Billie subscription options in your account before the upcoming March 22nd. Then, you have to wait until April 1st and sign up again for the service with monthly delivery.
How to Cancel My Billie Subscription
If you need to take a break (temporary or permanently) from Billie, you are responsible for cancellation if you want to stop your service.
To cancel, follow these steps:
Log into your account
Follow the “Cancellation” procedures OR
Email customer service at hello@mybillie.com, and they will cancel for you at any time.
You will not be refunded for any partial cancellation, and all access to features will be canceled immediately.
Billie Cancel Subscription Options for Shave Plan
If you have the Shave Plan from Billie, they will ensure you get a Razor Starter Kit first, with the handle, magnetic holder, and two refill blades. From that point onward, you get refill blades based on your subscription plan. You get free shipping with your plan and have the power to make adjustments like:
Changing the frequency of your plan
Skipping an order
Or canceling
If you want to pause your subscription or adjust the frequency, you can log into your account page or email customer service directly.
If you want to cancel, then follow these steps:
Go to your account page.
Find the item and shipment you no longer want.
Use the “minus” arrow to change the quantity to “0.”
Confirm that you are removing the item.
When you refresh your account page, the subscription or item should be removed. You should also receive a confirmation email. If this does not happen, you can contact the customer support team at hello@mybillie.com.
Other Things to Know
Cancel Billie Subscription or Change Payment Methods? Your Options Explained
If you are asking, “How do I cancel my Billie subscription” because you want to use a different payment method, their customer service makes it (sort of) easy to rectify.
Firstly, you can add any new payment method by logging into your account page. From there, you can update your subscription and deliveries to apply the newly added payment method instead of the old payment method.
Secondly, if you want to remove the old payment methods on file, you have to email their customer service at hello@mybillie.com and let them know what you want to do. They are open 10 am — 5 pm ET and will handle the removal for you.
How to Cancel Billie Subscription: What to do With Gift Subscriptions
Gift subscriptions are those purchased by someone else. When someone purchases a gift subscription, they choose the frequency:
| How Many Deliveries | Duration |
|---|---|
| Three deliveries | Received over six months |
| Six deliveries | Received over twelve months |
Gift subscriptions are prepaid by the buyer, and the subscription automatically cancels once the duration is met.
For example:
A friend buys a gift subscription for you as a birthday gift. They purchase three deliveries over six months. Once you reach six months, the deliveries will stop, and no further charges will incur.
With gift subscriptions, you are not responsible for any cancellation process, but if you want to continue using the Billie service, you have to create a new account, sign up for a recurring shipment, and add a payment method.
