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All Details on How to Cancel Noom Subscription

By Kyle Kapper

Updated Sep 30, 2023

Cancel Noom Subscription

    Noom is a psychology-based weight loss plan. It focuses on adjusting your mindset and habits to ensure you lose pounds and maintain the desired weight. If you gave it a shot and it’s not your cup of tea, so you’d like to learn how to cancel Noom subscription, you are on the right page.

    Our experts gathered all details on canceling Noom subscription, as well as other info you should know about the service’s pricing, trial, and refund. Keep reading to ensure you don’t miss a single detail that could lead to paying more than necessary for this program!

    Before You Cancel Noom – Pricing Details Explained

    Noom has a specific approach since it requires users to complete a comprehensive questionnaire if they want to join the program. It’ll take about 15-20 minutes to answer questions about your nutrition, work, and other habits. 

    Based on that questionnaire, you’ll get a plan that will help you reach the selected weight loss goal. Depending on your answers, the program might last for a month, six, or more. 

    Noom mentions that 4-month plans are the most common, but here is an overview of the pricing:

    One month$70
    Two month$129
    Three months$159
    Four months$169
    Five months$174
    Six months$179
    Seven months$184
    Eight months$189
    Nine months$195
    Ten months$199
    Eleven months$205

    All plans are automatically renewed, which is something to have in mind to avoid potential unwanted charges. It’s important to cancel your Noom subscription before the plan expires.

    Here are some benefits to consider if you refer a friend to sign up for Noom:

    Noom Family30% off for the second account
    Complimentary Guest Pass2 free weeks of Noom for the referred user + a $20 Amazon gift card for you

    How Do I Cancel Noom via the Website?

    1. Noom has a section called the Subscription Portal. Navigate to it and use the credentials you picked when registering your account to enter.

    2. Look for the Subscription Details button. It will be in the upper-right section of the screen, but the system should automatically take you to this page after logging in, too.

    3. Cancel your Noom subscription. You can see payment details and the next charging date. Click on “Cancel Subscription” and complete the process. You’ll have all features available until the end of the current billing cycle.

    Simple Steps on How to Cancel Noom Subscription from the App

    The program’s core is located in the app, so you should have it installed to use all the service’s features. If you still haven’t deleted the app, here’s how to use it to cancel Noom subscription:

    1. Open the app on your device. The platform has free Android and iOS apps. If necessary, use the login credentials to log into your account.

    2. Head to the Settings section. Click on the three lines in the upper-left section of the screen.

    3. Pick the option to Manage Subscription. You can learn more about your app details on the next screen.

    4. Finalize the process. Go ahead and choose to cancel your subscription. The instructions should be easy to follow.

    How to Cancel Noom via the Phone

    • Noom support is available at (888) 266-5071

    • The working hours of customer support are from 7 AM to 10 PM ET each day

    • You can call from outside of the US and Canada by using a VOIP service that doesn’t require app installation from Noom agents

    • Tell the agent you want to cancel the subscription, and they can guide you through the process

    Can You Cancel Noom via Live Chat

    • Noom live chat is available 24/7, so you can contact an agent at any time of day or night

    • You can start the chat on each page of the site by clicking the Chat icon at the bottom of the screen

    • Tell the agent you want to cancel your Noom subscription, and they’ll help by guiding you through the process

    3 Things You Should Know About Noom Cancellation and Subscription

    You’ll find answers to some important questions that user might have about how the Noom subscription works and its cancelation process.

    Is There a Noom Free Trial Available?

    While there’s no Noom free trial, the platform has an interesting 7-day trial concept. You can choose whether to pay $0.50, $3, $10, or $18.37 for the trial. The company says the trial costs them $10, so the available options serve to ensure that all who want to be members can try the service at an affordable cost. If you don’t want to be charged for the full billing cycle, it’s important that you cancel the Noom trial before it ends.

    Is There a Noom Refund, and How Long Do I Have to Use It?

    Noom has a 14-day grace period that starts from the charging date. That’s only available for new members, which means that you can use the refund option only for the first subscription cycle. 

    It’s necessary to contact customer support to initiate the refund process. You can do this from the chat available on the site – find the button to start it at the bottom-right part of the screen. Another option is to use a contact form to send a message to Noom agents, but that could take them longer to respond.

    Does Uninstalling the App Mean You Finished the Noom Cancel Process?

    No, uninstalling the app will only remove the software from your device. It’s not how you cancel Noom subscription, and you’ll be charged at the next billing date despite deleting the app.

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