How to Cancel NordVPN: A Step-by-Step Guide
If you are among the 14 million NordVPN users, you may find yourself wondering how to switch to another provider. Read on to find out how to cancel NordVPN if you’ve decided you want to change the service.
Privacy and security have been an increasing concern for all of us ever since the Internet became part of our daily lives, work, and communication. One of the most effective ways to protect ourselves and our data is by opting for a virtual private network. It doesn’t come as a surprise that, as of 2022, almost nine in ten Americans were aware of VPNs, and seven in ten actually used a VPN for personal and work purposes. Also, there are 1.6 billion virtual private network users globally.
NordVPN is a popular VPN service provided by the cybersecurity company Nord Security. Although it’s a viable option, you may consider switching to a different provider or decide you no longer need the service. In such a case, you’ll wish to cancel your recurring subscription. This article will guide you through the process of canceling your NordVPN subscription so that you don’t get charged accidentally.
Why Cancel NordVPN Subscription: Understanding the Cost of Membership
NordVPN is a virtual private network (VPN) service that aims to ensure online privacy and security. To cater to different user needs, the platform offers a range of subscription plans of varying durations and bundled services.
NordVPN currently offers three primary subscription plans:
NordVPN 1-month plan
NordVPN 1-year plan
NordVPN 2-year plan
Additionally, NordVPN offers three security package plans – special bundles that include different combinations of services:
The “Standard” plan: This plan only includes the NordVPN service, and it costs $11.99 per month.
The “Plus” plan: This plan combines NordVPN with NordPass services, thus offering password management alongside the VPN service. The price per month is $12.99.
The “Complete” plan: It comes with a complete suite of online security tools that includes NordVPN, NordPass for managing passwords and auto-fill, and NordLocker to protect your data in a private file vault. Its price is $14.29 per month.
Note that the pricing details are subject to change, and you should check out the NordVPN pricing page to stay current.
Here is a quick overview of NordVPN charges:
| Standard plan | Plus plan | Complete plan | |
|---|---|---|---|
| Monthly Plan | $11.99 / month | $12.99 / month | $14.29 / month |
| Annual Plan | $59.88 / year | $71.88 / year | $89.88 / year |
| Two Year Plan | $83.76 per 2 years | $107.76 per 2 years | $143.76 per 2 years |
Step-by-Step Guide to Cancel NordVPN Subscription Directly through NordAccount
Note that the same steps can be followed if you want to cancel NordPass, NordLocker, or your bundle subscription services.
Step 1: Visit NordAccount
Head to the NordAccount website to get started.
Step 2: Log In
Enter your login credentials and sign in to your account.
Step 3: Open the “Billing” Section
Once you have logged in, navigate to the “Billing” section, located in the main menu of your account.
Step 4: Access the “Subscriptions” Tab
In the “Billing” section, click on the “Subscriptions” tab to view your current subscription details.
Step 5: Manage Auto-Renewal
Locate the Auto-Renewal section and click “Manage”. This will allow you to modify your auto-renewal settings.
Step 6: Cancel Auto-Renewal
Choose the “Cancel auto-renewal” option to disable the automatic renewal of your subscription. By doing so, you will prevent future charges for the service.
Step 7: Confirmation Email
If the cancellation process is successful, you will receive an email confirming this action. Make sure to check your inbox to verify that the process has been completed.
Cancel NordVPN Subscription through Google Play
If you have subscribed to the service through Google Play, canceling your NordVPN subscription slightly differs from doing it directly through the NordAccount website. Keep in mind that uninstalling the app will not end your subscription.
Go to Your Subscriptions in Google Play
On your computer, open a web browser and navigate to your subscriptions in Google Play. Make sure you are logged in to the Google account associated with your NordVPN subscription.
Locate Your NordVPN Subscription
Find the NordVPN subscription in the list of your active subscriptions.
Click on “Manage”
For the NordVPN subscription you want to cancel, click the “Manage” button. This will allow you to modify your subscription settings.
Cancel the Subscription
Click on the “Cancel subscription” option to proceed with the cancelation process.
Select a Reason
In the confirmation pop-up, select a reason for canceling your subscription. Choose the appropriate reason from the list provided.
Confirm Cancellation
Click “Continue” to finalize the cancellation process.
How to Cancel NordVPN Subscription through Apple
Cancel NordVPN Subscription on Your iPhone or iPad
Open the Settings app: Tap the Settings app icon to access your device’s settings.
Select your name: At the top of the Settings screen, tap on your name to access your Apple ID settings.
Access Subscriptions: Tap the “Subscriptions” option to view and manage your active subscriptions.
Select your NordVPN subscription: From the list of subscriptions, tap on the NordVPN subscription you wish to cancel.
Tap the “Cancel Subscription” button.
Cancel NordVPN Subscription on Your Mac:
Click on the App Store icon to launch the application.
Click your name: In the App Store, click on your name in the bottom-left corner. If you can’t find your name, click “Sign In” and enter your Apple ID credentials.
Access Account Settings: Click “Account Settings” to manage your account information and subscriptions.
Manage Subscriptions: Scroll to the “Subscriptions” section and select the “Manage” button.
Edit your NordVPN subscription: Next to the NordVPN subscription, click the “Edit” button.
Hit the “Cancel Subscription” button.
Cancel NordVPN Subscription on Your Windows PC
On your Windows PC, launch iTunes.
Access your account: In the iTunes window, go to the menu bar at the top, select “Account,” and then click “View My Account.”
Manage Subscriptions: Scroll to the “Settings” section and click the “Manage” button.
Edit your NordVPN subscription: Find the NordVPN subscription and click on the “Edit” button.
Click on the “Cancel Subscription” button.
Frequently Asked Questions
What If There Is No “Cancel” or “Cancel Subscription” Button on My Apple Device?
This means that the subscription is already canceled.
What Happens After I Cancel My NordVPN Subscription
Once you successfully cancel your NordVPN subscription, you can still use the service during the remaining part of the period you have already paid for. For instance, if you purchased a one-year subscription on January 1st for $10 and canceled your subscription on July 1st, you would have access to NordVPN until December 31st. However, you would not be charged for another yearly subscription of $10 the following January 1st.
What Is NordVPN’s Money-Back Policy?
NordVPN offers a 30-day money-back guarantee. If you are not satisfied with the service, you can request a refund within 30 days of your initial purchase.
How Do I Claim a NordVPN Refund within the 30-Day Money-Back Guarantee Period?
To claim a NordVPN refund, contact the customer support team within 30 days following your purchase of the services. They will guide you through the refund process.
Can I Get a NordVPN Refund for Recurring Subscription Payments?
NordVPN does not typically grant refunds for recurring subscription payments if you cancel the services after the renewal. However, refunds may be provided in specific cases where applicable law mandates it.
What Is the Procedure for Canceling My NordVPN Subscription after the 30-Day Money-Back Guarantee Period?
If you wish to cancel your subscription after the 30-day money-back guarantee period, you must follow the cancellation steps for the platform you used to subscribe to: NordAccount website, Google Play, or Apple. Keep in mind that you won’t be eligible for a refund in this case.
How To Cancel NordVPN Free Trial
NordVPN has a 7-day free trial that you can download through the Google Play Store on your Android devices only. It doesn’t work with Apple devices. You can opt to cancel your NordVPN subscription after the free trial period ends by selecting “Cancel auto-renewal” after tapping “Manage” under the “Subscription” tab on your NordVPN account page.
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