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How to Cancel Ring Subscription – The Easy Way

By Kyle Kapper

Updated Sep 30, 2023

Cancel Ring Subscription

    Ring is a famous California-based home security device manufacturer with a strong focus on smart devices in the last few years. Apart from selling devices, there’s a Ring Protect subscription that allows you to save photos and videos captured by your devices, review, and share them if necessary.

    You might have tried this paid service and figured out it’s not for you, so here’s everything there’s to know about the Ring cancel subscription process. You’ll learn how to stop your membership free at any time!

    How Much Will My Subscription Cost If I Don’t Cancel Ring?

    You might be eligible for a Ring free trial as a new user or for a new device you purchase, and that’s why you failed to inform yourself of the subscription prices. 

    Here is a brief overview of the available Ring Protect plans:

    PlanMonthly PriceAnnual Price

    The difference in prices is that immediate annual payments secure two-month savings. It’s not necessary to have Ring Protect, as the main benefit of this subscription is that it records videos made by your devices and lets you review and share them.

    How to Cancel Ring Subscription on the Website

    The default method of canceling Ring is via the website, and it only requires a few simple steps:

    1. Head to the official site. You can use this link to access the sign-in page immediately.

    2. Enter your credentials. Type the email and password you used during the registration process and click on “Log In.”

    3. Click on the Protect Plan. You’ll find it in the main menu in the top section.

    4. Cancel the desired subscription. You will need to choose the plan to cancel and then click on Cancel Plan.

    5. Enter a reason for cancelation. There’s no reason not to be honest, as this should be useful info to help the platform improve its services.

    6. Choose when to cancel the subscription. You can pick from stopping your membership now or at the end of the current payment cycle. If you choose the former, you’ll receive a refund for the unused part of the billing cycle. But if you use the latter, you can continue using the premium features until the payment cycle ends.

    7. Finalize the cancelation. You should receive an official confirmation via email from Ring, and there should also be information in your account that you aren’t a subscriber anymore.

    How Do I Cancel My Ring Subscription on Amazon?

    You also have the option to purchase a Ring Protect subscription via Amazon. If you did that, you’d also need to cancel via that website, and here’s how:

    1. Head to Memberships & Subscriptions. After you open the page, you might need to log into your account. Remember that you are supposed to use your Amazon credentials here.

    2. Find the Ring subscription. You’ll find that there’s a “Cancel Subscription” button next to it – click on it.

    3. Finalize the process. Validate your cancelation once again, and you should receive a notification that the process was successfully completed.

    Can You Cancel Ring Account Via Mobile Phone?

    While you can’t cancel from the Ring app, you can do this from a mobile web browser. That could be Google Chrome, Mozilla Firefox, or any other, depending on your device and preference. Once you open the mobile web browser, use the steps mentioned in the section on how to cancel the Ring subscription via the website.

    3 Things You Should Know Before You Cancel Ring Subscription

    Check out the following sections to learn more about the important details of the Ring Protect subscription.

    How to Cancel Ring Account and Receive a Refund?

    Refunds are available for both monthly and annual plans. If you choose to cancel the subscription now, you’ll receive a partial refund for the unused portion of the payment cycle. So, let’s say you used an annual Ring subscription for three months at the time of cancelation. This would qualify you for a refund for the remaining nine months. The platform will take up to ten days to finalize the request, so it’s necessary to be patient.

    How Long Does the Ring Trial Last?

    The platform specifies that the Ring Protect Trial lasts for 30 days. It will activate when you add a new device to your mobile app unless you already have an account at that location. There’s no need to cancel your free trial because you won’t be charged once it expires. It’s necessary, however, to subscribe to a premium plan or any recorded videos will be deleted, and you will lose other membership features once the trial ends. It doesn’t matter when you subscribe to a premium Ring Protect plan, as you’ll be charged when the trial ends.

    How to Cancel Ring Account When Moving

    Each Ring device can only have a single owner. It’s necessary to remove your ownership at the current location if you are moving or if you want to transfer ownership to another person. Here’s a brief guide on how to remove a Ring device from an app:

    1. Open your Android or iOS Ring app.

    2. Enter the main menu by clicking on three lines in the upper-left part of the screen.

    3. Choose devices and pick the desired ones to remove ownership.

    4. Pick Device Settings, General Settings, and then Remove This Device to complete the process.

    Will Recorded Videos Be Kept Somewhere After Canceling Ring Subscription?

    The answer is no – if you cancel your Ring subscription, the platform will delete the videos permanently. If you want to keep any recordings, we strongly suggest downloading them. It’s possible to do this from the Ring app or website. You’ll find it more convenient to do this from the app because you can select up to 50 videos to download right away, while the app requires downloading a single recording at a time.

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