How to Cancel Stash Account [Fastest Method]

Did you know that nine out of ten Americans are willing to invest, but almost half of them have no idea how to go about it? This is what a report by Stash states. If you’re here, chances are you’re among the 2 million customers using the platform. However, at a point, you may decide to move your investments and wonder how to cancel Stash account without losing any of your funds. 

Stash provides a user-friendly platform for individuals looking to dive into the world of investing. Its focus on fractional-share trading and simplicity enables users to conveniently invest even modest sums into the stock market.

However, there may come a time when you realize that Stash no longer aligns with your financial objectives. If this is the case, it’s essential to know the steps to close your account. We got you covered with this comprehensive guide for the smooth cancellation of your Stash subscription, ensuring that you’re well-equipped to transition to the next phase of your investing journey. 

Read on to find the fastest and easiest options for ending your subscription with Stash Financial, Inc. 

Why Cancel Stash Account

What is Stash Financial, Inc?

Stash is an all-in-one financial platform that combines a budgeting app with an investment account, designed to cater to beginner investors seeking a simple way to purchase stocks and other investments. Stash offers a subscription-based model, providing retirement, banking, individual investment, and custodial accounts. 

With the Stash web platform and mobile apps, users can invest in fractional shares of stocks and ETFs for as little as $0.01. Stash charges a fixed monthly fee of $3 or $9, depending on the chosen plan and services.

Here’s a summary of the pricing options of Stash Financial, Inc.

Reasons for Canceling Stash Account

There could be various reasons for deciding to cancel a Stash account. You might be seeking more guidance from a broker, exploring the possibility of day trading, or considering alternative services that don’t charge a monthly subscription fee.

What Should You Know About Closing a Stash Account?

When closing a Stash account, all investments will be sold upon request, and the proceeds will be refunded to your linked bank account, usually within two business days. The remaining balance in your Stash Bank will not disappear after cancellation. You can transfer it to an external account or continue using the provided debit card until the balance reaches zero.

How to Cancel Stash Account

Important Steps Before You Cancel Stash Account

First, confirm that your external bank account is linked to your Stash account, as this will be necessary for managing any future transactions or withdrawals. Next, disable the Auto-invest feature for your IRA to prevent additional investments from being made.

Once these measures have been taken, go ahead and sell all the investments in your IRA. Note that the settlement of these transactions might take up to 3 business days. Finally, be prepared to wait for any pending deposits to become available for withdrawal, as this process can take up to 6 business days. 

Note that the IRS could impose fines or penalties in case of closing Retirement accounts in advance. Remember that some of these financial consequences can be avoided if you transfer the Retire Portfolio to a different broker. 

After completing these preliminary steps, follow the instructions below to terminate your subscription. Remember to update your app to the latest version, as outdated versions may not support in-app closure.

Learn How to Cancel Stash Subscription on iOS Devices

1. Open the Stash app on your iPhone or iPad.

2. In the upper-left corner, tap on your initials.

3. Select Subscription Plan from the menu.

4. Tap “Manage,” located next to “Your Plan.”

5. Locate “Close my Stash for Good” and tap it.

6. Follow the on-screen instructions to complete the cancellation process.

How to Cancel Stash Subscription on Android Devices

1. Open the Stash app on your Android device.

2. Tap the hamburger icon, which you can locate at the top left.

3. Select “Subscription Plan” from the menu.

4. Tap “Manage,” located next to “Your Plan.”

5. Locate “Close my Stash for Good” down the screen and tap on it.

6. Follow the on-screen instructions to complete the cancellation process.

How to Cancel Stash Through the Website

1. Visit stash.com and sign in

2. Click on your name at the upper right.

3. Select “Subscription.”

4. Locate “Close my Stash for Good” by scrolling down the page and click on it.

5. Follow the provided steps to finalize the account termination process.

Frequently Asked Questions

How to Cancel Stash Account and Get Money Back?

Access the Stash app or website, navigate to “Subscription Plan,” choose “Manage,” and follow the prompts to close your account. Refunds are calculated based on the terms of your Advisory Agreement, considering the remaining days in your billing period. After account closure, your investments will be liquidated, and the proceeds will be returned to your linked external account.

How Is My Refund Calculated If I Close My Stash Account?

The refunded amount depends on the remaining days in your monthly or annual billing period after your account closure or subscription cancellation. The number of days for each billing period is based on an annual period of 360 days and a monthly period of 30 days. Note that some services may still be accessible even after closing your Stash account or canceling your subscription plan.

What Happens to My Investments When I Close My Personal Invest Account?

Deleting your Personal Invest will result in selling all your investments. Then, you will receive the proceeds on the external account you linked.

How Long Does the Account Closure Process Take?

The entire process of closing your account may take up to ten business days. A confirmation email will notify you about the successful cancellation once all steps have been completed.

Can I Access the Money in My Stash Banking Account After Closing My Subscription?

Yes, your funds in the Stash banking account will still be available to you. You can transfer these funds to an external account or make purchases with your Stock-Back® Card. However, you won’t be able to top up your Stash account, and as soon as it reaches zero balance, your account will be closed automatically.