Planet Fitness is one of the USA’s most famous gym chains and has over 15 million members throughout the country. However, the downside of this popular gym is that many people experience difficulties when trying to end their Planet Fitness memberships. Planet Fitness is very old school when it comes to ending contracts, which creates some difficulties for many members wishing to quit.
How Do I Cancel My Planet Fitness Membership?
Are you struggling to figure out how to cancel your gym membership at Planet Fitness? You would think ending a membership would be a simple thing to do, but sometimes ending contracts like this can be more challenging than it seems. You might try to end your membership, but nothing seems to be working. Does this sound like you?
Continue reading this article if you feel stuck with your Planet Fitness membership and if you’re unsure of what to do to end your contract. Luckily, you will have a couple of options to end your membership at Planet Fitness.
Canceling Planet Fitness Membership – What You Need to Know
|Ways to Cancel Membership|
First of All, Can I Cancel My Planet Fitness Membership?
Yes, it is possible to cancel your PF membership. Overall, there are a couple of ways that you can cancel your membership. The good news is that you will not have to be stuck with your Planet Membership forever.
- To cancel your Planet Fitness membership, you have to visit your gym in person or send a handwritten letter via mail
- Planet Fitness does not give you the option to cancel your membership online or by phone
- You might be able to put your membership on hold for a certain period of time depending on your situation
Can I Cancel My Planet Fitness Membership Online?
The first thing you may be wondering is can you cancel your Planet Fitness membership online? That answer, unfortunately, is no. You will not be able to cancel your membership online. Planet Fitness truly aims to make it as difficult as possible to put an end to your contract, so keep in mind that you will not be able to do this by simply clicking buttons online or by sending an email to Planet Fitness.
Below is a list of the different ways of how to cancel your membership. These ways include:
- Send a paper letter by mail to Planet Fitness claiming that you would like to cancel
- Visit Planet Fitness in person and meet with an employee to end the contract
Instead of just allowing you to cancel your membership with an online portal, Planet Fitness requires one of the following:
- You to visit your gym’s location to speak with one of their representatives
- You to make a trip to the post office to send a letter requesting your cancelation
It’s important to note that not all clubs have the same procedures for membership cancelations, as stated on Planet Fitness’ website FAQ section. To be sure that you can cancel your membership by using one of these two methods, we recommend that you call your home club (where you initially registered for a membership) and ask to ask and confirm.
How To Cancel My Planet Fitness Membership
Keep in mind; you will NOT be able to cancel your membership via phone call, email, or even by going online or using an app. To cancel your Planet Fitness membership for good, you will have to write out a letter and send it to Planet Fitness to request your cancelation. Otherwise, you can also go to the gym location where you initially registered, and you will have to ask one of the employees at the front desk for a cancelation request form.
To cancel membership in person:
- Go to the Planet Fitness location where you signed up
- Visit the front desk and ask the employee for a cancelation request form
- Give the filled out form back to the Planet Fitness employee
To cancel by mail:
- Write a letter explaining your intent to cancel your Planet Fitness membership
- This letter should include your- full name, home address, phone number, and your Planet Fitness ID number (this number can be found on your PF membership card)
- It’s recommended that you send your letter to the location where you signed up
- For more assurance, it’s also recommended that you send your letter by certified mail. After it is sent, it is a good idea to follow up with the gym by phone or in-person to be sure that your request has been received and accurately processed.
In addition, it’s important to note that Planet Fitness will need to receive your written note or cancelation request by the 10th of the month. Planet Fitness states that it can take up to 7 days for your request to be processed. If you want to be removed from the automatic payment of the membership fee in the middle of the month, be sure that your home club receives your request in time.
Can I Cancel My Planet Fitness Membership At Any Location?
No, you cannot cancel your membership at just any location. When requesting to cancel your membership in person, you should visit your home club (where you initially registered). It is also important that when you send a letter to cancel Planet Fitness that you mail it to your home club and not to a random location.
How Much Does It Cost to Cancel Planet Fitness Membership?
Wondering how much it costs to cancel your planet fitness membership? Unfortunately, if you are still under your one-year membership contract, Planet Fitness will charge you a mandatory fee. This fee is a total of $58 and will only be charged if you have not yet surpassed the one-year mark of your membership. Once you have already had your membership for the entire term of your contract, you will no longer have to pay this cancelation fee if you decide to cancel.
How to Pause Planet Fitness Membership
If you want to stop your Planet Fitness membership temporarily, you could request to pause your membership for a certain period of time. Most gyms allow members to put their accounts on hold for approximately three months, as long as they have a valid reason. This reason usually needs to be medical-related, but the requirements vary depending on the gym location.
If you want to pause your Planet Fitness membership, you will have to reach out to customer service at your gym location by phone call or email. The easiest way to pause your Planet Fitness account, though, is by going in person to your gym and asking one of the gym’s representatives for assistance.
You can view more info about pausing your Planet Fitness Membership on Planet Fitnesses’ FAQ section.
Planet Fitness Refund Policy
Are you wondering if you can get a refund for your membership at Planet Fitness? Depending on your situation, contract, and membership type, you might be eligible for a partial refund. The best way to know if you can get any refunds for your membership is by speaking with a representative at the gym location where you initially signed up.
Still, feeling unsure or looking for more info about Planet Fitness? You can learn more about Planet Fitness and the membership terms online. To learn more about Planet Fitness’ policies, visit the Planet Fitness policies page.
If you still need assistance with canceling your Planet Fitness membership or any other questions that we haven’t answered here, you can visit Planet Fitness Member Services Department.